Privacy Policy

Effective Date: 25th August 2026

PP Graphics Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share and protect information when you use our website, digital platforms, products and services, or otherwise interact or communicate with us.

This policy also explains your rights in relation to any personal data we process about you under applicable UK data protection legislation.

1. Information We Collect

In the course of providing our services and operating our website and other digital platforms, we may collect and process business-related information which may include personal data where that information identifies or relates to an individual.

This may include:

Business Contact Information: Name, business email address, business telephone number, job title, company name and other professional contact details provided through our website, services or communications with us.
Account and Service Information: Information provided when requesting or using our products and services, including account, enquiry, quotation, order and project information.
Technical Data: IP address, browser type and version, device type, time zone, browser plug-in types and operating system.
Usage Data: Information about how you use our website and digital services, including pages visited, links clicked and actions taken.
Marketing and Communications Data: Your preferences regarding marketing communications from us and your communication preferences.

2. How We Use Your Information

We may use the information we collect:

To provide quotations, products, services or information you request from us.
To manage customer accounts, orders and projects.
To respond to enquiries and provide customer support.
To send relevant marketing communications where permitted by applicable law.
To improve our website, products and services.
To manage our business relationship with customers and suppliers.
To comply with legal obligations and protect our legal rights and interests.

3. Legal Basis for Processing Your Data

Where information we process constitutes personal data, we will rely on one or more appropriate legal bases, including:

Consent: Where you have actively given us permission to process your personal data for a particular purpose. You may withdraw your consent at any time.
Contractual Necessity: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. This may include managing customer relationships, improving our services, preventing fraud and, where permitted, direct marketing.
Legal Obligation: Where processing is necessary for us to comply with a legal or regulatory requirement.

4. Sharing Your Data

We do not sell, rent or trade your personal data to third parties.

We may share information with:

Service Providers: Trusted third-party providers who support our business, systems, website or delivery of our products and services. Where appropriate, these providers are required to protect the information they process on our behalf.
Legal and Regulatory Authorities: Where disclosure is required by law, regulation or to protect our legal rights.
Sister Company – Full Circle Events & Exhibitions Ltd: Where you have provided your consent, we may share certain business contact and account information with our sister company, Full Circle Events & Exhibitions Ltd, so that they can contact you about relevant exhibition and event products or services that may be of interest to you. We will only share your information for this purpose where you have actively opted in. You can withdraw your consent at any time by contacting us.

Where Full Circle Events & Exhibitions Ltd receives information for its own marketing purposes, it will process that information in accordance with its own Privacy Policy.

5. Data Retention

We retain business information, including any personal data contained within that information, only for as long as reasonably necessary for the purposes for which it was collected, including providing our products and services and satisfying any legal, regulatory, tax, accounting or reporting requirements.

The length of time we retain information will depend on the nature of the information, our relationship with you, the products or services being provided and any applicable legal or regulatory requirements.

6. Your Rights

Under UK data protection legislation, depending on the circumstances, you may have the following rights:

Right of Access: To request access to personal data we hold about you.
Right to Rectification: To request correction of inaccurate or incomplete personal data.
Right to Erasure: To request deletion of your personal data in certain circumstances.
Right to Restrict Processing: To request restriction of processing in certain circumstances.
Right to Data Portability: To request certain personal data in a structured, commonly used and machine-readable format where applicable.
Right to Object: To object to certain processing, including direct marketing.
Right to Withdraw Consent: Where we rely on consent, you may withdraw that consent at any time. This will not affect processing carried out before consent was withdrawn.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters. We would appreciate the opportunity to address your concerns first, so please contact us in the first instance.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate effectively, understand how visitors use the website, remember preferences and improve our services.

Where required, we will ask for your consent before placing non-essential cookies on your device.

Further information about the cookies we use and your choices can be found in our Cookie Policy.

8. Data Security

We take the security of information seriously and implement appropriate technical and organisational measures designed to protect personal data against unauthorised or unlawful processing and accidental loss, destruction or damage.

While we take appropriate precautions, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing the privacy policy of any external website you visit.

10. Children's Privacy

Our website and services are intended for business users and are not directed at children under the age of 16.

We do not knowingly collect personal data from children through our website. If we become aware that we have inadvertently collected such information, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements.

Any changes will be published on our website and the "Effective Date" at the top of this policy will be updated accordingly.

12. Contact Us

If you have any questions about this Privacy Policy, how we handle your information, or wish to exercise your data protection rights, please contact:

PP Graphics Ltd
Units 1 – 4, Priestley Road, Wardley Ind Estate, Worsley M28 2LY

Email: info@ppgraphics.co.uk
Phone: 0161 273 5562